Practical guidance
What this means for your property
Yes. A modern video intercom can route a unit’s visitor call to more than one authorized resident. WeTech’s standard configuration allows up to four app users per unit, with the calling behaviour confirmed during setup.
This helps households avoid relying on one person to answer every entrance call. The useful question is how the call reaches those users: who is enrolled, which calling method each person uses and what happens if nobody answers. The building should test the agreed behaviour with its actual resident accounts before handover. App enrollment and telephone calling are separate configuration details, so a supported app-user count should not be treated as a promise about every platform or telephone setup.
Video answer · 48 seconds
Can Multiple Residents Receive the Same Condo Intercom Call?
See how one unit's visitor call can reach multiple authorized residents, so the household is less likely to miss the entrance call.
Watch in the complete YouTube playlist ↗What to confirm before proceeding
List authorized users
Identify the residents who should receive the unit’s calls and keep their account details current.
Confirm call behaviour
Have the installer demonstrate the selected household call sequence with more than one enrolled user.
Test unanswered calls
Confirm the outcome when a user declines, is unavailable or cannot connect, and document the resident instructions.