Practical guidance
What this means for your property
Residents do not have to use the same access method for a successful strata upgrade. Depending on the selected system, visitor calls can go to a conventional telephone or an indoor station, while physical fobs, cards, authorized PINs or retained keys can provide everyday entry. These are different jobs: a fob opens an approved door for the resident, but does not by itself let them answer a visitor.
WeTech plans both functions before installation. At the Dorchester in White Rock, the documented upgrade retained conventional options alongside video intercom and modern access. Ask council to collect residents’ calling and entry needs early so the transition does not depend on everyone completing app enrollment.
Video answer · 40 seconds
Do You Need a Smartphone for a Condo Video Intercom?
Learn how conventional telephone calling and physical credentials can keep the system practical for residents who do not use an app.
Watch in the complete YouTube playlist ↗What to confirm before proceeding
Separate calling from entry
Confirm how the resident will answer a visitor and how they will enter themselves.
Check the proposed alternative
Demonstrate the chosen telephone, station or physical credential on the actual configuration.
Arrange resident support
Identify residents who need help with enrollment or instructions and plan assistance before the changeover.