Hawthorne Security Upgrade Walkthrough

Written summary

Hawthorne: a practical look at the upgrade

Tour an integrated 120-unit Langley upgrade covering video intercom, 23 access doors, two vehicle gates and two elevator controls.

Hawthorne’s 120-unit Langley community moved from an original landline-based audio intercom and unreliable gate equipment to an integrated system spanning two video intercoms, 23 controlled doors, two gate controls and two elevator controls.

The walkthrough connects resident visitor calling with everyday access. Configured residents can see callers, answer from the app and release approved entrances; fobs and retained conventional calling keep familiar options available. Temporary QR codes or PINs can support approved visitors, deliveries and care aides.

The project also shows why gates and elevators cannot be treated as marketing checkboxes. Each approved route, credential and relay must be configured and tested against the property’s real workflow. The matching customer testimonial adds Tina’s council and caretaker perspective.