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Security FAQ · Video intercom

What happens to the intercom during a power or internet outage?

Outage behaviour depends on system architecture, backup power, network design and the devices installed. During planning, WeTech reviews how calling, door release and local credentials should behave during a disruption. The final proposal should identify supported backup measures and any functions that rely on internet connectivity.

Direct answer

The short answer

Outage behaviour depends on system architecture, backup power, network design and the devices installed. During planning, WeTech reviews how calling, door release and local credentials should behave during a disruption. The final proposal should identify supported backup measures and any functions that rely on internet connectivity.

What to confirm for your property

The exact answer can change with building age, wiring, equipment compatibility, resident or staff needs and the final approved configuration. WeTech confirms these conditions during a site assessment instead of making a universal promise from a product sheet.

01

Existing condition

What is installed now, and what limitation is causing the problem?

02

User workflow

Who needs access, how should they use it and who will manage changes?

03

Approved integration

Which doors, gates, elevators, cameras or calling methods need to work together?

Start with the property

Planning a security upgrade?

Tell us what the property has today, what is not working and what you want to improve. We’ll help you plan a practical next step.